Terms of Service
Effective date: March 31, 2026.
Use of Site
By using this site, you agree to these Terms of Service and all applicable laws.
Orders and Payments
Orders are subject to acceptance, production capacity, and successful payment authorization. Pricing and product availability may change without notice.
Customers are responsible for entering accurate shipping, contact, and personalization details. Design previews submitted with an order are treated as the final approved content for production.
Separate orders generally cannot be combined after checkout, and discount codes cannot be added retroactively once an order is placed.
Cancellations and Changes
Orders may be canceled within 3 hours of purchase. After 3 hours, cancellations are not available because items are produced on demand.
Change requests after production begins may not be possible.
Shipping and Delivery
Orders generally ship within 3-6 business days. Carrier delivery windows are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, weather, or other delivery exceptions after a package is shipped.
Final Sale Policy and Address Errors
All products are customized and made on demand. All sales are final, and we do not offer returns or exchanges.
If a package is returned to sender due to an incorrect address provided by the customer, additional shipping charges apply for re-shipment.
Original shipping fees are non-refundable.
Fraud and Abuse Prevention
We reserve the right to refuse, cancel, or limit orders suspected of fraud, abuse, unauthorized activity, or violations of these terms.
Intellectual Property
All site content, designs, branding, and graphics are owned by Not So Basic Birthday or licensed to us. Reproduction or commercial use without written permission is prohibited.
Limitation of Liability
To the fullest extent permitted by law, Not So Basic Birthday is not liable for indirect, incidental, or consequential damages resulting from use of the site or products.
Changes to Terms
We may update these Terms at any time. Updated terms take effect when posted on this page.